Category Archives: Customer Answer Center

Home and Garden Show: Tips for Visiting Companies at the Home & Garden Show

Posted on February 29, 2012 by Melissa Brager

Are you ready?   The Minneapolis Home & Garden Show starts today and extends through the weekend.    This amazing show fills up the Minneapolis Convention Center with hundreds of companies poised to show you their best.     It really is a massive … Continue reading →

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Why are my windows fogging up?: 5 Ways to reduce indoor condensation on your windows

Posted on January 24, 2012 by Melissa Brager

We all know that condensation between the panes of glass on our windows is a bad sign.    We also all know that brand new windows will reduce drafts, making out home more energy efficient and keeping us more comfortable. So … Continue reading →

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Tempered Glass: Why do I need my windows tempered?

Posted on August 19, 2011 by Melissa Brager

Tempered glass is a type of safety glass that is 4-5 times stronger than regular glass.   Because of how its made (through a process of extreme heating and rapid cooling) it is a much harder and more brittle type of … Continue reading →

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Windows at the Fair?: Top Questions asked about Windows at the Dakota County Fair

Posted on August 14, 2011 by Melissa Brager

How many replacement windows and siding companies are at the Fair?  If you are anything like me you’re freaking out about the fact that its mid-August.    County Fairs mean that summer is coming to a close.   As much … Continue reading →

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Windows Fogged Up: The Number One Reason Why Windows Fog up.

Posted on July 26, 2011 by Melissa Brager

Are your window fogged up? Instead of peering through clear glass to enjoy the view outside are you stuck looking at dirty, drippy, fogging glass? Do you hate driving up to your house and being greeted by fogged windows? Have … Continue reading →

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Replacement Windows: How replacment windows are the same and different

Posted on July 13, 2011 by Melissa Brager

Isn’t a windows just a window?   Let’s clear this up once and for all.   Yes and No.    Every window you see is both the same and different.   As you’re evaluating windows for your home, focus on what is different.  Focus … Continue reading →

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Replacing Siding: When should you replace your siding?

Posted on May 10, 2011 by Melissa Brager

First of all, it isn’t as hard as it seems.  If you’re starting to think it might be time to replace your siding, you might be right. Homeowners ask us these questions all the time: “When should I replace my … Continue reading →

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Do I need smoke detectors to pass the inspection?

Posted on April 21, 2011 by Melissa Brager

After your home improvement project is completed, an in-home inspection will need to be completed to close the permit. Inspectors will be looking at the quality of the installation of your windows, siding, or doors. They will also take the … Continue reading →

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How do I get ready for my window install?

Posted on April 21, 2011 by Melissa Brager

We get this question all the time, so we’ve prepared these tips for a smooth installation. Please remove all window treatments, drapes, and blinds from your windows. Move any furniture away from the window openings to make enough room for … Continue reading →

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Do you offer financing?

Posted on April 21, 2011 by Melissa Brager

At Universal Windows Direct we understand that not every customer has cash up front to pay for their home improvement projects.  To help make your dreams a reality we offer a few different options to help make your projects more … Continue reading →

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Are there tax credits for windows and doors this year?

Posted on April 21, 2011 by Melissa Brager

YES!   There are tax credits available to you for installing energy efficient replacement windows and doors in your home.  The UniShield window and door line from Universal Windows Direct does qualify! In December, 2010, President Obama signed into law … Continue reading →

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Will My Windows Pass Fire Code?

Posted on April 21, 2011 by Melissa Brager

The windows in your home will allow you and your family to escape in the event of a fire. So we need the windows to be big enough to allow the escape, right? Generally speaking, the window opening must be … Continue reading →

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Do you have a customer referral program?

Posted on April 21, 2011 by Melissa Brager

We love referrals! In fact, referrals from past customers and business associates is one of the ways we are able to offer you such great prices on replacement windows, vinyl siding and doors. Think about it. People trust their family … Continue reading →

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What colors are available?

Posted on April 21, 2011 by Melissa Brager

Are you someone who thinks that vinyl windows = white windows? You’re not alone! The exclusive UniShield window offers white, tan, and dark chocolate brown as well as light oak, medium oak or cherry woodgrain interiors. You may also choose … Continue reading →

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Universal Windows of Minneapolis/St. Paul Launches New Blog

Posted on April 11, 2011 by Melissa Brager

Universal Windows Direct of Minneapolis/St. Paul announced is pleased to announce the launch of our new blog system. We will be using this blog to keep our customers updated on new product offerings, changes in our industry and tips for … Continue reading →

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